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Terms and Conditions

Payment Policy

Credit Card Details: Required at the time of booking for booking surety only. Payment will be processed in the 7 days prior to check in.

a 2% surcharge is applied to all Visa & Mastercard payments, sorry Amex is not available.
Room Rates: Room Rates shown are for 2 guests in 1 Bedroom Units and Executive Studios & 4 guests in the 2 Bedroom Unit and 2 Bedroom Apartments.
Additional guests are at $30.00 per night per guest.

Cancellation Policy

Cancellation Policy (Does not apply to non-refundable bookings)

Free Cancellation until 7 days prior to booking.

If booking is cancelled with 7 Days or less notice, then the cost of
the first night's accommodation will be charged to your credit card.

Failure to show for your booking will incur the full cost of your booking, charged to your credit card.

If the number of booked nights is reduced after check-in, the full
cost of the original booking will still be charged.

Non-Refundable Bookings: Unless otherwise stated, full payment will be deducted from your credit card at any time prior to check-in date.

Check In Policy

Office Hours: 8:30am - 7pm.
If you are arriving outside of these hours, please contact 'The Claremont' to make arrangement at time of booking.


No Smoking: Smoking is Not Permitted in any of our Units, Studios, or Apartments.
Pet Friendly: Pets permitted by prior arrangement only. Conditions apply. Please contact 'The Claremont' for further details.

What our other guests have said

We did a random road trip to Martinborough recently. What a pleasant surprise to drive beyond the square and discover this hidden gem. A comfortable studio with nice decor, hosted by a lovely, friendly couple Carson & Deb - who also offer a local, one way $5 cab service. This made it easier...

B Metale

"Took a spur of the moment trip and stayed two nights. Lovely and spacious complex with on site parking. Unit was lovely and spacious for the two of us with good amenities. Good sized fridge, tv, couch and a super comfy bed and great air conditioning (it was so hot when we went). Lovely and...

Alan Jurewicz

Well furbished, spotlessly clean and very comfortable. Much appreciated being able to have our dogs with us.

Gayle Sheridan

The Claremont was the perfect place for our large group to call home. They were so accommodating & helpful when we changed our plans often and their communication was outstanding. Majority of us stayed in the 2br apartments and they were perfect for us. It was so nice the kitchen with all of...

Elise Hilliam

The Claremont provided a peaceful retreat with a well appointed unit. We were so impressed with the standard of cleanliness and quality towels, bed linen and kitchen facilities. The beds and couch were extremely comfortable. The shower was great and it was the first time a walk in shower...

Nikki Adams

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